Inquiries is designed to keep track of interactions you have with Stakeholders and Media Contacts. Inquiries keeps track of questions and requests, functioning like an internal ticket system. Incoming messages can be assigned to teammates, tagged for topics, and given a deadline.
For example, you're publishing a press release. You use Presspage Email to send out a campaign about a press release, and a journalist reaches out to you for questions. Inquiries makes this process organised and manageable.
Scenarios for Inquiries
- A journalist reaches out for some follow-up questions after receiving your email campaign
- Work transparent and efficiently by setting reminders for colleagues to contact a media outlet specialised in a certain topic
- Create a clean prioritised overview of all media requests for your team,
- In one overview, see which requests have already been answered, and which need your attention by adding deadlines
- Discover common themes and trends by grouping Inquiries with tags
Presspage's Inquiries product makes all this possible, and all in one centralised place.