A comprehensive overview of the Statistics page
Table of contents:
This article aims to provide an explanation of all the options available to you on the Statistics page. You'll find this page in the navigation bar:
The Statistics pages contain all data gathered from visitor traffic. Every time a visitor visits a page, their visit is tracked. The top right corner of this page shows the different filters. You can filter by date range, language and type.
Account Statistics: the account statistics show the total combined traffic of all Releases and Newsrooms of the selected language(s).
Newsroom Statistics: the Newsroom statistics will show the traffic of just the Newsroom landing page in the selected language(s).
Release Statistics: the 'release statistics' will show the traffic of the selected Release in the selected language(s).
All Releases Statistics: the ''select all releases" will show the total combined traffic of all Releases of the selected language(s).
Language: you can filter the Statistics by language by selecting a language in the "Select a language" dropdown box and clicking "Filter".
Date range: by default the selected date is set to 2 months prior to the current date. The user can set any start- and end date by selecting a date in the date pickers and clicking "Filter".
Below the filters, you'll see the visits, with the selected filter taken into account:
This chart shows 2 lines which represent the total number of visits. The green line shows the unique visits and the blue one the total visits . The line chart can be zoomed in by dragging a selection around the date range. To reset the date zoom, click on "Reset zoom".
Visit: every time a page is viewed by a visitor, the system will count it as a visit (pageview).
Visitor: a visitor is an IP address that visits a page. This IP address is connected to a computer that is being operated by a human or by an automated process (bot).
Registered visit: human visits are being registered and most bot visits are being filtered. It's not always easy to distinguish a human visit from a bot but we're constantly improving the filter to end up with mostly human (real) visits.
Total visits: total amount of registered visits for a set period. So if Alice, Bob and Carol are visiting a page two times each, this will be 6 visits in total.
Unique visit: uniquely counted visitors on a specific page per day. So if Alice, Bob and Carol are visiting a release, this will be counted as 3 unique visits on that day. If Alice visits the page again a day later, it will be counted as 1 unique visit for that day but 4 unique visits in total (all days) for that page.
Below the 'Visits' chart you'll see the visit numbers and your published cases:
This basic number widget shows the total number of visits and the total number of unique visits.
The 'published cases' widget shows the last 6 published cases and can be paginated to show more. Every result will show the title of the case and the amount of total visits it has. You can click on an item to display the Case statistics.
Below those two widgets you'll see a Return vs New pie chart and the Most Viewed cases:
The pie chart shows the percentages of all the visitors of the selected filter divided into "New/Unique" (in blue) and "Returning" (in green) Visitors.
The 'most viewed cases' widget shows the top 5 most viewed cases and can be paginated to show more. Clicking on an item will display the Case statistics. You'll also see a red 'Download to PDF' button:
Users can download a PDF report of the current Statistics view by clicking on "Download report". After confirming the prompt, the PDF will be generated in the background. When this process is done, a notification will appear in the Manager. Clicking on this notification will download the PDF report.
Just below that, there's a green 'Download to Excel button':
This will allow the User to download an Excel sheet with the statistics copied into it.
On the right side of these buttons, you'll see a list of referring websites:
This shows the top 10 best referring websites of the selected filter range. Clicking on the triangle icon next to the URL will expand the item to show visits to subpages of that particular domain.
Finally, you'll see the most viewed images and the most viewed downloads:
These sections show the 12 best performing images clicked by visitors and the 12 best performing downloads clicked by visitors.