Email Subscriptions

Robin Kleine
Updated

The Subscriptions module lets visitors join one or more email distribution lists directly from your Newsroom. It supports GDPR compliance through explicit consent and confirmation, and subscribers receive a confirmation email before they are added to a distribution list. The module works exclusively with Contacts and Email products and cannot connect to an external CRM or mailing tool.

Video tutorial

Table of contents

Adding a Subscriptions module

Add the module to a Homepage or Page, choose the distribution lists and fields visitors can use, and define whether visitors can select their own lists.

  1. Go to Newsroom in the top menu and select Homepage, or find a page through Pages.

    Main navigation bar with the Newsroom dropdown highlighted

  2. In the sidebar, open the Interactive tab and select Subscriptions.

    Interactive modules list with Subscriptions selected

  3. Click Add Module.

    Empty Subscribe module with the Add module button
  4. Configure the module:

    • Title - Enter a title and select Show title on this Page to display it.

      Subscribe module settings with Title, Show title in Newsroom, subscriber lists and Enable list selection by subscriber

    • Add Subscriber to lists - Choose the distribution lists.

      Add subscriber to list(s) dropdown open with the PressFly subscriber lists

    • Enable list selection by subscriber - Enable this option if visitors should choose the lists they join.

      Subscription form lists with Aviation Safety and Company & Leadership checked and the Subscribe button

    • Subscription fields - The email address is always required. You can also make the following fields optional or mandatory:

      • First name and Last name - These fields overwrite existing CRM settings.
      • Organization - This field is added to existing details.
      • Job title - Available only if Organization is added.
      • Phone number and Country - These fields are added to existing details where applicable.
      Add subscription field menu with First name, Last name, Phone number, Organization, Job title and Country
  5. Save the module.

Customize confirmation and error messages

Customize the messages visitors see after they submit a subscription request and the verification email they receive.

  • Confirmation message - Appears after a successful request.
  • Failed Message - Appears when the subscription cannot be completed, for example when the visitor is already subscribed.
  • Verification email - After submission, visitors receive a confirmation email. Select Edit the Confirmation Email above Save to customize it.
Green confirmation message saying Thank you for subscribing

Edit system messages under Translations.

Translations with the Confirmation message and Failed message fields

Require agreement to Terms and Conditions

Require visitors to agree to your terms before they submit a subscription request by enabling the agreement checkbox and defining its text and error message.

  1. Enable Enable agreement checkbox.

    Enable agreement checkbox with its tooltip about Terms and Conditions
  2. Add the Terms and Conditions text.
  3. Configure the error message.
Agreement text and Error feedback message fields with default texts

Enable subscription notifications

Premium and Enterprise users can receive email notifications when visitors submit subscription requests.

  1. Add one or more email addresses, separated by commas.

  2. Click Save.

    Options with Show this module in all Releases and the Receive Email notifications field
    Receive Email notifications field with its tooltip about notifying addresses when a visitor subscribes
Was this article helpful?
0 out of 1 found this helpful