Subprocessors

Below is an overview of our subprocessors and the data that they process.

Name Purpose Data processed Data location
Agility PR Media Database Name, email address Canada
Amazon (AWS) Hosting All data uploaded by users Germany, Ireland
Atlassian (Jira) Internal ticketing system Name, data required to resolve reported issues Germany, Ireland
Chargebee Payment processor Name, email address, billing information United States
Google (Workspace) Email, calendar, documents Name, email address, data transmitted by users in email or document Europe 
Hotjar Usage analytics IP address, location data Ireland
Hubspot CRM Name, email address, job title, telephone numbers, location data, IP address United States
Mailgun Presspage Mail Name, email address, contents of email campaigns Germany
OpenAI (ChatGPT) AI functionality Data the user inputs in AI features United States
Productboard Feedback collection Name, email address United States
Twilio (Sendgrid) Transactional mails Name, email address United States
Userpilot Product engagement tool Name, email address France
Zendesk Ticketing system Name, email address, data included in support requests Germany

All companies mentioned that operate outside the EU - except for OpenAI - participate in the Data Privacy Framework Program.

A DPA is in place with all parties mentioned above.

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