Inquiries FAQ

Table of contents

How is Inquiries different from Presspage Mail?

Inquiries is an internal system to keep track of open, pending and closed requests that relate to your Presspage content, for example questions or interview requests from journalists.

Presspage Mail is used to send out email campaigns, such as newsletters, to interested subscribers. 

Inquiries and Mail each have their own dedicated email address - it's not possible to use the same for both tools.

Can we receive attachments in the Inquiry inbox?

Journalists and other contacts can send attachments such as PDF files and other multimedia along with their Inquiry. These will show up in the Inquiry as a clickable link:

clickable-link.png

The file itself will be uploaded to a content.presspage.com/inquiry-attachments URL. The files are stored separately from Newsroom uploads; so they will not be visible in the Asset Manager or in the Media Library of your newsroom.

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