If you're unable to log in to your account, and you can't find Presspage in your Authenticator app (or if you have a new phone), users with Administrator rights can reset MFA for your account.
This can be done as follows:
- Go to Admin Settings > Users
- Click on 'edit' next to the user you want to reset MFA for:
- In the top right corner, click on the 'Reset MFA' button:
After MFA has been reset for this specific user, it will show a QR code the next time they try to log back in. This QR-code can be scanned with the Authenticator app to regain access.
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