When it comes to changes in the template of your newsroom and/or email template, there are multiple teams that you can reach out to. Here is an overview of the different use cases and the correct team to contact. The list below applies to customers that are already live.
Adding a new language to your account: contact your Account Manager or sales@presspage.com.
Full redesign: contact the Implementation team via implementation@presspage.com. They will first plan a session with you to identify the design requirements. After this a quote will be provided including the estimated hours. After that has been approved, the project will be planned and your Implementation Consultant will guide you through the redesign process.
Partial redesign: think of font changes and colour changes, while keeping the same modules you're already using. Reach out to Support, who will be able to provide you with a cost estimate. Once you agree to the costs, the Implementation team will provide a formal quote and assist with the rest of the process.
Bug fixes: Contact Support. If needed, Support may ask you follow-up questions in order to reproduce the issue.
Text / link changes: Contact Support. Changes to the links or text in your header and footer (newsroom or email template) will be handled by Support.
Small design changes: when there are small changes to the design or functionality of a single module or feature, also reach out to Support.
Custom cookie bar: provide the full script of the cookie bar to Support, who will work with our development team to help implement it.