This article gives an overview of what a typical Implementation process looks like and which parties are involved.
After the contract has been signed, one of Presspage's Implementation Specialists will schedule a kick-off call. The goal of this call is to give insights in the onboarding process, manage expectations and give clarity on the tasks and milestones.
What we require from you is the following:
- A live reference website, for example your corporate website. In addition, brand guidelines or a design file can be useful - depending on the package.
- Available resources/stakeholders (IT, Spokesperson(s), Corporate Comms. Team etc) throughout the onboarding to provide feedback, give input, help with the technical set-up and attend training sessions.
The Implementation Specialists will work with the Presspage development team to create a template for the Newsroom that meets your goals and brand guidelines. The level of customization depends on the plan you have purchased. The team will also create the email template(s) based on a selection of pre-defined templates that can be adjusted to meet your branding.
During this process, 2-3 feedback rounds are included, depending on your package. The approval and delivery of the newsroom and/or email template is the first milestone.
A second milestone is the URL integration of the newsroom with your main website. Your IT department will be needed to help with the integration. There are two options:
- Subdomain integration (e.g. newsroom.example.com)
- Subfolder integration (e.g. example.com/newsroom)
In case of a subdomain integration, Presspage can install a free, auto-renewing Let’s Encrypt SSL certificate. It’s also possible to supply an SSL certificate of your own.
The third milestone is the data migration from your current environment to the Presspage platform. To have Presspage migrate your existing content to Presspage, you will need to supply a valid RSS feed. Your current provider or your IT department should be able to help you provide this RSS feed.
Depending on your contract and agreements, there may be additional deliverables, such as the following:
Typically, the Implementation phase will take between 10 to 14 weeks, although this depends on the complexity of the project and the number of stakeholders involved.
When the template for the newsroom/email is ready, several training sessions will be scheduled by your dedicated Customer Success Manager to help your team get familiar with the platform and its functionalities. After Go-Live, the project will be handed over to the Customer Success Manager. For questions and change requests, the Support department will be your first point of contact.