The 'Requesters' view shows you how many inquiries are associated with each requester. By clicking on each requester, you will see the amount of inquiries in parentheses, followed by an overview of the inquiries themselves, with the latest first.
At any time, the panel on the left shows the amount of open, pending and closed inquiries.
You can search the amount of inquiries per tag by going to 'All inquiries' and using the filter to search for specific tags. The filter applies a Boolean OR, which means that if you search for the tags 'example1' and 'example2', it will show results for inquiries that contain either tag, or both of them at the same time.
Do you have any more questions?
We’d love to help you take back control of the media conversation with Inquiries! Reach out to your CSM today to get personalized help with the new functionality.