Removing user accounts from the platform.
This article will explain how to completely remove a user account from the platform.
We cover changing User Roles and their privileges in a separate article.
Before removing a user, it is best to make sure that their contact data is replaced with that of a new user, as there might still be pages that display the contact data of this user. The process to do this is explained in the article How to modify Newsroom contacts.
1. Click on the arrow button near the account and profile images at the far right side.
2. Click "Admin settings" from the drop down menu.
Note: only Administrator level users will have this ability.
3. You should see a list of users in your account. Click the red X next to the user that should be removed to delete this user.
4. Confirm the prompt to remove the user from the platform. This also includes the Contact details connected to this user which will in turn affect the Contact module.
For security reasons, Presspage staff is not permitted to remove or create accounts on behalf of clients.