How to restrict access to cases for team members

As a company putting out press releases, there's a good chance that you will sometimes deal with confidential information. In certain situations, this may be information that even some other team mates should not be privy to before publication. 

That's why we have the option to restrict access to releases for fellow team members on a case-by-case basis.

This feature is available upon request only. Please contact your Customer Success Manager for more information.

While you're creating the release, click the 'Case Settings' cogwheel icon on top of your release to access the case settings. It's next to the 'Draft' button in the screenshot below.

You can also access the case settings via the Case Overview page:

You'll then see a checkbox to restrict access:

Checking the box will open up a panel in which you can select the users that should have access to the case. Users that have not been selected, will not have access to the case. 

After selecting all users that should have access, click the Save button to save your changes. In the Case Overview page, you'll now see a padlock icon next to the case title to show that this is a case with restricted access:

Similarly, you can also remove the access restrictions. Simply go back into your case settings and uncheck the 'Restrict Access' option, then click 'Save'.

To have this feature enabled, you will need to contact your Customer Success Manager. We can then make the necessary arrangements to have this option added to your Newsroom.